I have been to Hilton KL Malaysia about a year ago and I loved it. Hilton did not fail me again the second time round.
Check-in was superfast. Less than 2 minutes – yup I timed.
Great customer service. Md Iqbal and his team in Sudu (buffet restaurant) were awesome. Great breakfast too.
My only drawback was at SUDU noodle counter during Saturday breakfast – the chef was busy complaining about her busy week schedule (she was looking at it) to another chef instead of providing some assistance (I was provided assistance the last time I was here last year). Anyway, I did not make a huge fuss (nor did I mention it in the feedback form) as I have had a great service thus far.
Great hotel at a great location. The KL Sentral train station can practically takes you anywhere within the city.
Overall rating: 90 out of a possible 100.
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